If you are not entirely satisfied with your service, we’re here to help.
Please read this policy carefully. This is the Return and Refund Policy of End Tech
We issue refunds for digital products within 7 days of the original purchase of the product.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
To place a refund, return or exchange request for the Order that You placed with End Tech, contact End Tech via email at firstname.lastname@example.org, or via endtech.io no later than seven (7) days after You submitted the Order to End Tech, and provide Us with the Order number and the reason for Your request to End Tech, in its sole discretion, may grant extensions to this seven (7) day period.
End Tech will review Your request, and will generally notify You via email of the results within two (2) Business Days.
NOT WITHSTANDING ANYTHING TO THE CONTRARY, End Tech WILL NOT ISSUE A REFUND, OR ACCEPT A RETURN OR EXCHANGE, IF YOU HAVE BROKEN THE SEAL OF THE PRODUCT; DOWNLOADED THE PRODUCT; OR THE NATURE OF THE PRODUCT IS SUCH THAT A RETURN IS NOT FEASIBLE, WHICH FEASIBILITY SHALL BE AS DETERMINED BY End Tech IN ITS SOLE DISCRETION (E.G., PRODUCT WAS CUSTOMIZED FOR YOU).
If You elected to pay for the Products by check or money order, and We have not received Your check or money order within thirty (30) days after you submitted the Order, End Tech reserves the right to automatically cancel that Order at any time after the expiration of said thirty (30) days.
Some Products have additional conditions for refund, return and exchange requests, which conditions are as described in the Order form for Your Order, or in the materials that accompanied the Products (“Product Terms”). Please read the Product Terms carefully before contacting End Tech with Your refund, return or exchange request. In the event of a conflict among the terms and conditions of this Refund Policy and the terms and conditions of any Product Terms, the terms and conditions of this Refund Policy shall prevail.
If Your refund request is granted by End Tech, End Tech will generally provide the refund as follows:
A. Credits for payments made by credit card or debit card will be processed by End Tech within one (1) Business Day (You will receive the credit within a certain amount of days, depending on Your card issuer’s policies);
B. Refunds for payments made by wire transfer or check will be processed by End Tech within seven (7) Business Days, and You shall bear the expense of sending the refund via wire transfer;
C. Credits for payments made via PayPal will be processed by End Tech within one (1) Business Day (You will receive the credit within a certain amount of days, depending on PayPal’s policies);
D. Payments made by other methods will be processed by End Tech within five (5) to seven (7) Business Days, and End Tech may require that You bear the expense of issuing such refunds.
If applicable, End Tech reserve the right to delay the refund until We have received a letter of Product destruction that has been signed by You, or We have received the returned Product in the condition required by this Refund Policy.